Privacy Policy

Introduction

At Authenticated.ai, a subsidiary of Satschel, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our authentication services.

Information We Collect

Personal Information

• Name, email address, phone number, and mailing address
• Account credentials and authentication information
• Payment and billing information
• Communication preferences

Authentication Data

• Images and digital signatures (AuthPrints™) of authenticated items
• Item descriptions, categories, and metadata
• Authentication history and provenance records
• Blockchain transaction records

Usage Data

• Device information and IP address
• Browser type and operating system
• Pages visited and features used
• Access times and referring websites

How We Use Your Information

• Service Delivery: To authenticate items, create digital certificates, and maintain blockchain records
• Communication: To respond to inquiries, send service updates, and provide customer support
• Improvement: To analyze usage patterns and enhance our services
• Security: To detect and prevent fraud, abuse, and unauthorized access
• Legal Compliance: To comply with applicable laws and regulations

Data Storage and Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Secure servers with regular security audits
• Access controls and authentication requirements
• Regular backups and disaster recovery procedures

Authentication records are permanently stored on the Arbitrum blockchain, which provides immutable and tamper-proof storage.

Third-Party Services

We may share information with:

• Payment Processors: To process transactions securely
• Cloud Providers: For data storage and processing
• Analytics Services: To understand usage patterns
• Blockchain Networks: To record authentication data

All third parties are contractually obligated to protect your information and use it only for specified purposes.

Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your personal information (subject to legal requirements)
• Opt-out of marketing communications
• Export your data in a portable format

To exercise these rights, contact us at eric.choi@satschel.com

Cookies and Tracking

We use cookies and similar technologies to enhance your experience. See our Cookie Policy for detailed information about how we use cookies.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or through our website. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

For questions about this Privacy Policy or our data practices, contact us at:

Authenticated.ai
Email: eric.choi@satschel.com
Phone: +1 (702) 379-5528
Address: 1529 Beall Street house C, Houston, TX 77008