Frequently Asked Questions

AuthPrint is our proprietary authentication technology that captures the unique physical characteristics of an item at a microscopic level. Similar to how each person has a unique fingerprint, every physical item has distinct natural features—surface patterns, material composition, manufacturing marks—that are virtually impossible to replicate. Our advanced imaging technology creates a digital 'fingerprint' of your item that serves as permanent proof of authenticity. This digital proof is then secured on the blockchain, creating an immutable record that can be instantly verified through our mobile app.

The authentication process is straightforward and thorough. First, schedule an authentication session through our Calendly booking system. Bring your item to our facility where our expert authentication specialists will conduct a detailed examination. We use AuthPrint technology to capture your item's unique physical signature through advanced imaging. This data is encrypted and recorded on the Arbitrum blockchain, creating a permanent, tamper-proof record. You receive a digital certificate (tokenized asset) that's permanently linked to your physical item. The entire process typically takes 30-60 minutes, depending on the item's complexity.

We authenticate a wide range of valuable collectibles including: autographed memorabilia, sports cards and trading cards, game-used equipment, limited edition collectibles, historical artifacts, and luxury items & jewelry. Our AuthPrint technology works on virtually any physical item with unique characteristics. If you're unsure whether we can authenticate your specific item, contact us at info@authenticated.ai or call +1 (702) 379-5528 to discuss your needs.

The in-person authentication session typically takes 30-60 minutes. During this time, our specialists examine your item, capture its AuthPrint digital signature, and create the blockchain record. You'll receive your digital certificate immediately after the process is complete. The blockchain record is permanent and can be verified instantly, 24/7, through our mobile app. There are no waiting periods or delays—once authenticated, your item's verification is available immediately to anyone, anywhere in the world.

Authentication fees vary depending on the type and value of your item. We charge a one-time authentication fee with no recurring costs. Unlike traditional authentication services that require repeated certifications or annual renewals, our blockchain-secured authentication lasts forever. Contact us directly at info@authenticated.ai or +1 (702) 379-5528 for a custom quote based on your specific needs. We also offer volume discounts for collectors with multiple items or businesses requiring regular authentication services.

Verification is instant and easy. Download the Authenticated.ai app from the App Store (https://apps.apple.com/us/app/authenticated-ai/id6753955387). Open the app and scan the item using your smartphone camera. Our app analyzes the item's physical characteristics and compares them to the blockchain-secured AuthPrint record. Within seconds, you'll receive confirmation of authenticity along with the complete provenance history, ownership records, and certificate details. No special equipment needed—just your smartphone and our free app. Verification works 24/7 from anywhere in the world.

Absolutely. We take security seriously at every level. Your personal information is encrypted and stored securely in compliance with industry standards. The AuthPrint digital signatures are encrypted before being recorded on the Arbitrum blockchain, which provides immutable, tamper-proof storage. The blockchain is decentralized, meaning no single entity controls the data—making it virtually impossible to hack or alter. We never share your personal information with third parties without your explicit consent. All data transmission uses bank-level encryption. For detailed information about our security practices, review our Privacy Policy and Terms of Service.

Currently, authentication requires an in-person session at our facility in Houston, TX. This is essential because our AuthPrint technology requires specialized imaging equipment and expert examination to capture the precise physical characteristics of your item. However, once authenticated, verification can be done remotely from anywhere in the world using our mobile app. We're exploring remote authentication options for certain item categories and will announce updates as they become available. For items outside Houston, we periodically conduct authentication events in major cities—contact us to inquire about upcoming locations.

After authentication, you receive a digital certificate (tokenized asset) permanently linked to your physical item. This certificate includes the AuthPrint digital signature, authentication date, specialist details, and complete item information. The certificate is stored in your digital wallet and can be transferred when you sell the item. The blockchain record is permanent and publicly verifiable, meaning anyone can confirm authenticity using our app. You maintain full ownership and control of both the physical item and its digital certificate. The authentication never expires and requires no renewal—it lasts forever.

Getting started is simple! First, visit our Calendly page at https://calendly.com/echoi-satschel to schedule an authentication session at a time convenient for you. Before your appointment, gather any existing certificates, documentation, or provenance information for your item. Arrive at our Houston facility at your scheduled time with your item. Our specialists will guide you through the entire process. If you have questions before booking, contact us at info@authenticated.ai or call +1 (702) 379-5528. We're here to help ensure your valuable collectibles are protected with the most advanced authentication technology available.